Lifetouch Photography Complaints and Reviews

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Lifetouch Photography
Main address: P.O. Box 46993 55344 Eden Prairie MN
, ,
  • 47+4 mobile complaints
  • $7.4K claimed losses
  • $145 average
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Lifetouch pays their photographers less than mc donalds,maybe thats why the customer service sucks. They start at 8 in california. I know someone who only makes $15 an hour after almost 20 years and is top in sales. Sad. They make them photograph faster than there is time because they over book and under staff. No benefits or vacation either. Add comment

Selected the premium retouching for my sons photos, and there was no retouching done. The photos are also the Most terribble photos he has!... Yet we had to select a package AND pay for it BEFORE picture day! Terrible photo company! Add comment


  • Oct 14
  • Photography
  • Photo Shoot
  • 2
  • 2
  • 76

I am junior in California and I have been attending public schools since kindergarten. Every year I have to deal with the same kind of photographers. Rude, unmannered, sassy, pushy people that tell me where to put my hands and how to awkwardly *** my head oh-so-slightly to the left. In recent years, (8th, 9th, 10th and 11th grades) I've simply told the lifetouch photographers- I DONT WANT TO LOOK... Read more

Was this review helpful? 8 1

Shawn clayton a photographer for lifetouch,using lifetouch property,using craigslist to set up private nude and other shots in the kinvwood and houston areas is rude immoral .said shoots were free then charged money.i and others will never use lifetouch again...i still have the cd of pics thatwe were threatend not to use on facebook orr anywhere without paying him and giving him full credit Add comment


  • Oct 09
  • Photography
  • Saint Paul, Minnesota
  • Graduation Pictures
  • 1
  • 1
  • 89

I have put up with Lifetouch from kindergarten through senior year for my kids. I have paid their inflated prices, endured the adequate pictures they delivered, and have dealt with their horrible website. My son graduated last June. No parents were able to take any pictures during the ceremony - in fact we couldn't get close enough to get a good photo - but Lifetouch was there. Taking photos of... Read more

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  • Oct 09
  • Photography
  • Saint John's, Newfoundland And Labrador
  • Photography School Pictures
  • 37

I was able to log onto child's ID one day but not the next (and yes I knew the Canadian site from the American site), the web site "contact us" link has no contact (surprise surprise), trouble shooting questions do not boot to answer (no longer surprised), I was not able to change the background on the photo that we liked (as they prescribed the background they wanted you to use on the photo we... Read more

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  • Oct 07
  • Photography
  • Kids Pictures
  • 99

This was my family's first experience with Lifetouch as well as Kindergarten pictures I dropped my son off ensured pictures were to take place not even two hours later.He was dressed amazingly with a dress shirt, vest, tie belt and jeans.Looked very handsome. Upon receiving the pictures I found his shirt was untucked and his hair intentionally combed forward (when I had it slicked to the side).... Read more

Was this review helpful? 2 0

They suck, ordered a team picture and my eyes were closed, photographer should have realized that and he had taken several shots. Rediclious! I pay that much money to have my eyes closed. School system should defenatly go with another brand and will not go to them for my senior photos!!!!! I have classmates in photo that can take better photos then a "professional" photographer! Add comment


  • Sep 26
  • Photography
  • School Photography
  • 95

My son just dug out, from under his bed, his 2012-13 photos he has been hiding from us... for good reason. We failed to submit an order form for 8th grade photos. That's on us. He wore a silly wood-grain shirt to school that day. That's on him. But the cherry blossoms background??? That's all LifeTouch. AAALLLLLLLL LifeTouch. There is NO WAY this is their default background, even in the D.C.... Read more

Was this review helpful? 3 1


  • Sep 17
  • Photography
  • Unprofessional Employee
  • 99

Number 1. I showed up to every every site at 5:44 AM NUMBER 2. 2 days in a row my master photographer was late. Number 3. A supervisor came and some how made me feel it was my fault he was late. In front of me told the late employee he going to win awards. Same supervisor made me feel like ***. Number 4. Photographer brag to me how company offered him a company car when his car broke down. Number... Read more

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