filters
state:
Show
city:
Show
category:
Show
product:
Show
Packages are not that great of a deal, but what the heck it's a once in a lifetime event. Then when you check-out the hit you with a $11.00 S/H fee . . . give me a break. I guess that it's supply and demand at it's greatest and the schools don't care how their students...
Read more
3.2
#1064373
Reply to reviews
I ordered some additional gift items via Lifetouch's website. When they arrived they had not been done correctly. The whole top of my child's head was cut off. Really?? Did no one take a moment to consider before mailing that maybe a parent wouldn't be happy receiving...
Read more
#1060422
Reply to reviews
Lifetouch Photography - Wrong clothes!
I sent my little girl to school oin certain clothes to have her picture taken. Being cold that day she wore her jacket. When it came time to take her picture the lady that took the picture did not let her take her jacket off. My daughter wad told that what ever she had...
Read more
3.1
#1051888
Reply to reviews

Lifetouch Photography - Fraud

Lifetouch Photography
#1058382
They took pictures of my kids without us knowing. They sent pictures home and we don't want it. We sent back to the school. They continued to send us a bill for pictures taken without our authorization
Comment Be the first to start a discussion
Show

Lifetouch Photography - Awkward poses

Lifetouch Photography
#1047858
1.8
They make my daughter do an awkward pose with her hands on the hips for the spring school photos every time. Do not like. I purchase spring photos no more!!
Comment Be the first to start a discussion
Show

Lifetouch Photography - Screwed up my order

Lifetouch Photography
#1040554
2.2
They sent the wrong poses
Comment Be the first to start a discussion
Show

Lifetouch Photography - Unsolicited picture

Lifetouch Photography
#1040268
1.0
They sent home a package I never ordered. They prey on busy parents. I am digusted.
Comment Be the first to start a discussion
Show
My daughter had school pictures taken and we pre-ordered a package on the Lifetouch website. We never received the package and so began my journey of lengthy customer service calls and unkept promises by Lifetouch. Each time I called, I was promised that someone from...
Read more
1.2
#1050939
Reply to reviews
Ordered the 60$ disc with 3 preschool photos, the colors are washed out, terrible for a "professional". I specifically asked via chat BEFORE I made the purchase if I could print large, 11x14 minimal size....I was told absolutley because the resolution was so high....
Read more
#1049480
Reply to reviews
I PRE-ordered my sons school pictures (actually taken on March 22, 2017) and found out today 05/18/2017 that they were just mailed out to the school yesterday. Per Lifetouch's website FAQs "When do school portraits arrive? Your child’s portraits will be delivered to...
Read more
1.0
#1048828
Reply to reviews
I call over a month ago and cancelled a 8x10 portrait and was told that I would get a $ amount refund and they said how much. Which it is now 2 months later and I phone the company in regards to I have never received a refund. The woman I spoke to said that it showed...
Read more
1.0
I didn't like
  • Customer service could not really give me answer
#1048464
Reply to reviews
I ordered school pictures in the fall... they were fine. Then in the spring I did not order pictures and this company is forcing me to pay for photos I did not want, did not order. I attempted to return them and they refused to take them! If I don't pay the school said...
Read more
Anonymous
Jim

I agree, this deceptive practice is against the law, if not it should be!! I filed a complaint in the Spring because I never got the order form to order my sons pictures. No t...

1.1
#1046186
Reply to reviews
I am truly livid. The incorrect photo was used for my daughters senior picture. Who is the incompitent person responsible for this. How can you do this to someone. After coming to that nasty studio taking the photos picking the photo selection and I specifically asked...
Read more
1.2
I didn't like
  • Customer service
  • Poor customer service
#1045934
Reply to reviews
My daughter`s school, McCarthy Towne, was scheduled to have their school pictures back in September 2016. It`s already May 2017 and the class picture is STILL NOT READY!!! The kids got older already. Come on... it's almost time for the 2017-2018 school year... Life...
Read more
1.0
#1043553
Reply to reviews