For 8 years now I have been buying fall pictures every year at school. The thing is my daughter has come home every year saying " I don't think they are going to look good caise they positioned me they didn't fix my hair or let me do it ( like put her in front or...Read more
These idiots can't find my order even if I gave them all my information plus confirmation #! I called my bank and asked them if they deducted the money, they have 2 days after I placed the order online. My bank said I could dispute it, so I will tomorrow then these...Read more
Last year we received my daughter's photos back without add ons we paid for (name and grade, basic retouching). This year we didn't even receive her photos. I paid online and now a month and a half later, no pictures. I emailed them and they said it will take 3-4 weeks...Read more
Lifetouch Photography - Just wanted to see my photos and order online!
I have been trying all day to locate my photos online to place a order, called coustmer service three time to get help to view my photos. Whet to call back the agian they were closed. Me still no photos. Not a happy very happy with lifetouch right now. It should not be this hard!!!!
Lifetouch Photography - Horrible
Insulting called my child chubby. Sent me wrong pictures online. Never responded to my 2 nd email because I never received pictures
Lifetouch Photography - My 5 year had pictures taken October 4 2017
just look at the picture. why would anybody take a 5 year old picture like this. how do i return the pics or get my money back or retakes
Lifetouch Photography - Hole in my shirt from terrible chroma key attempt
awful photoshopping. for two years in a row I have had a hole in my shirt from the pathetic chroma key attempt. very annoying, such a ripoff
I have dealt with this company for school pictures for over 10 years! The last 6 years have been a nightmare! They rush the children and don’t care what the outcome will be on your dime! They don’t pay attention to detail to what you are paying for when it comes to...Read more
My son took sports pictures at school, so I went online to order his pictures only to find out he didn't take any single shots they were all group pictures. So I called on Sept 27th and request a full refund. The lady I spoke with told me it would go in and be 3 to 5...Read more
I didn't like
- Customer service
We recently had a session for our church directory. I was looking forward to having a nice family portrait and I booked 2 sessions back to back so we would have plenty of time to get the photos I wanted. The photographer took 1 pose of the family with no choice of...Read more
In August, Lifetouch took team pictures. My daughter had cheerleading pictures. When the man was taking them, he was yelling at everyone and rushing them. When her pictures came in, they didn't give us the right amount and her hair was in her face. The man never told...Read more
I received about 5% of my order. Mistakes happen, I get it. So I contacted the company and explained that I was shorted several items. They offered to replace the items in THREE TO FOUR WEEKS. What?! It's their own fault, why in the world do I have to wait another 3-4...Read more
I preordered my son's pictures online. The teacher passed out packets of photos to all the students in my son's class. He received no photos in his packet, only information on how to order photos. His friends kidded him that his parents didn't buy any of his. His...Read more
I would like to say that the prices are outrageous. You take full advantage of the whole senior picture thing and there is no way that this area which has so many grandparents raising grandkids etc. or us single parents could ever afford to get pictures thru Lifetouch....Read more
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