Ever since my son's school switched to Lifetouch, we have yet to get a decent school picture. It appears they take one picture regardless of subject and go with it.
How does this even make it through proofing. My son's teacher took a picture with her cell phone right before the "photographer" that was much better. On top of that their prices are outrageous. I understand they have a lot of students to take pictures of, but they are using digital cameras.
How long would it really take to get one more pic? No respectable photographer would dare print a picture like this.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.