Contact Lifetouch Photography Customer Service
Lifetouch Photography Phone Numbers and Emails
Toll-Free Number:
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(800) 736-4753
Customer Service:
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(800) 597-6453JCPenney Portrait Photography
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(877) 381-8276Preschool Photography
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(800) 653-3373
Lifetouch Photography Emails:
Lifetouch Photography Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Lifetouch Photography Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Lifetouch Photography is 8007364753. 83% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 63% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 8 minutes.
Be prepared for the call as Lifetouch Photography may ask you for the following information to identify you as a customer: first and last name, order id or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Lifetouch Photography Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Lifetouch Photography is 8007364753. 83% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 63% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 8 minutes.
Be prepared for the call as Lifetouch Photography may ask you for the following information to identify you as a customer: first and last name, order id or email.
People call Lifetouch Photography mainly because of request for information, refund, shipping and delivery.
21% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Lifetouch Photography is accessibility@lifetouch.com. 83% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Lifetouch Photography Website:
Lifetouch Photography Help Center:
Corporate Office Address:
Other Info (opening hours):
Mailing Addresses:
2800 Bridge Parkway
Redwood City, CA 94065
Shutterfly, LLC
Attn: Legal
10 Almaden Blvd., Suite 900
San Jose, CA 95113
Hours:
Monday – Friday: 9:00am – 7:00pm EST
Lifetouch Photography Customer Service Reviews
I've been trying to call the 1800 number no one I can reach thru customer service. So decided to try the website waited for someone to message me, I'm angry and mad that it's been 2 mths since my daughter has taken basketball photos for coloniel smith on ft huachuca, az.
And I have yet to receive them, I've also seen that apparently 2 mths later after trying and trying that there still processing...
it shouldn't take this long to get my photos. Trying to get in touch with an actual freaking person would be nice.
How Good is Lifetouch Photography's Customer Service?
Summary of Lifetouch Photography Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Lifetouch Photography?
Shipping and Delivery Question:
- “Didn't receive school pictures”
- “School pictures not received last year”
- “Not received pictures”
Request for Information Question:
- “Need help ordering”
- “I have a question”
- “About my grandson Pic”
Refund Question:
- “I made a purchase last year through clearing Limestone School but my son was absent on picture day and never got any money back”
- “Refund on pictures”
- “Refund”
Product/ Service Question:
- “Not sure purchase every connected with picture day”
- “Incorrect order”
- “Need totorder another set and it won't let me”
Payments and Charges Question:
- “Wrong payment”
- “Having trouble with getting $30. Discount at Shutterfly”
- “Discount not applied . Picday 25 not applie. Says expired but did not have expiration date when given by the school. I want it applied to order under Janet lamirand account. School is Killingly intermediate and pic day is 9/19/24.”
Activation/ Cancellation Question:
- “Cancel my order”
- “Cancelled school pictures”
- “Order cancellation”
Account Question:
- “Lost paper with code and password”
- “Account correction”
- “Want a credit to my account. No pictures taken”
Staff Question:
- “Customer service.”
- “Your service is so *** up ***”
- “Customer service”
Website/ Application Question:
- “It's not accepting my order online”
- “Can't see order online”
- “Trying to order online”
Employment Question:
- “W2”
- “Ex employee needing my paystubs”
- “Employment opportunities in Oklahoma”
Return/ Replace Question:
- “Need replacement badg”
- “Return found photos to family”
- “Hello, my msg is because I paid twice for my son's photographs in cash and online they told me that they would return my money within 7 days and I still haven't received my refund”
Cards Question:
- “Sons card”
- “Won't accept credit card online”
- “List ID card”
Other Question:
- “Ordered image code 4 and received code 1 in school pictures”
- “Pictures”
- “Lost order”
Compare Lifetouch Photography To
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