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Contact Lifetouch Photography Customer Service

How to Reach a Person at Lifetouch Photography

Verified Contact Information

Toll-Free Number:

  • 1-800-736-4753
Call Now
Send Message

Customer Service:

  • 1-800-597-6453
    JCPenney Portrait Photography
  • 1-877-381-8276
    Preschool Photography
  • 1-800-244-4373
    Sports Photography
  • 1-800-653-3373
  • 1-800-736-4775
  • 1-800-505-9496
  • 1-877-689-4056

Headquarters:

  • 1-952-826-4000

Legal:

  • 1-888-288-2214
    CCPA Inquiries
  • 1-952-826-4928

Accessibility:

accessibility@lifetouch.com

Legal:

copyright@lifetouch.com
Copyright Infringement Inquiries
privacy@shutterfly.com
Privacy Inquiries
privacyoffice@lifetouch.com
Privacy Inquiries
legal@shutterfly.com
info@groovebook.com

Lifetouch Photography Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Lifetouch Photography Phone Number
1 (800) 736-4753
Average Hold Time
00:04:30
Average Calls duration
6 minutes
Most Popular Lifetouch Photography Email Address
accessibility@lifetouch.com
Lifetouch Photography Live Agent Availability
11% of callers successfully reach a real person
Issue Resolution Rate
Low (9% reported full resolution)
View full overview

How to Contact Lifetouch Photography?

Most Popular Number:

(800) 736-4753
Total calls: 5 984 Issues resolved: 156 Last call: Jul 17, 2026

Lifetouch customer service has different phone numbers tailored to the company's types of services. For instance, if you have to inquire about preschool photography, you can contact Lifetouch using the phone number, 1-877-381-8276. Similarly, the appropriate Lifetouch phone number for photography related to special events and sports events is 1-800-244-4373. Likewise, should you have questions related to prestige grad photography, you can contact Lifetouch photography phone number at 1-800-736-4775. These specific Lifetouch contact numbers are designed to offer focused support for various services Lifetouch Photography provides. Whether you require assistance with ordering, canceling the order, pricing and discounts, or have general studio-related questions, the Lifetouch customer service teams are available to assist you with all your issues and queries.

You can also contact Lifetouch Photography via the live chat feature on the company's website. To access the Lifetouch customer service live chat feature, head to the official website and locate the "Help" option, which is in the home page's upper right corner. There, opt for the category labeled "Help for Parents and Individuals", which will lead you to a page showcasing a range of service options that Lifetouch Photography offers. Scroll down the page until you spot the chat box icon at the bottom right corner - click on it. This will trigger the appearance of a contact form, prompting you to provide essential details such as your name, phone number, and email address, specify the service you require assistance with, and offer a brief explanation about your issue.

Once this form is completed, click the "Start Chatting" option to initiate a live chat session with a Lifetouch customer service representative, who will promptly address your questions and concerns. The Lifetouch customer service live chat feature is available weekdays from 5 AM to 6 PM PST.

Lifetouch customer service operates on weekdays from 6 AM to 4 PM PT, providing a substantial time frame for addressing inquiries, offering guidance, and resolving issues. Notably, the Lifetouch customer service observes a closure on Labor Day, signifying their dedication to acknowledging holidays and affording the Lifetouch customer service team a well-deserved break. Furthermore, the Lifetouch customer service hours are also extended from 5 AM to 6 PM PT, serving as an interactive avenue for assistance during the regular working days. During these Lifetouch customer service hours, you can contact Lifetouch Photography and have your issues resolved with Lifetouch Photography's services.

PissedConsumer Club

Contact Information

Lifetouch Photography Website:

Lifetouch Photography Help Center:

Corporate Office Address:

Shutterfly Lifetouch, LLC
P.O. Box 46993 11000 Viking Drive
Eden Prairie, Minnesota 55344
United States

Other Info (opening hours):

Mailing Addresses:

2800 Bridge Parkway

Redwood City, CA 94065


Shutterfly, LLC

Attn: Legal

10 Almaden Blvd., Suite 900

San Jose, CA 95113



Hours:

Monday – Friday: 9:00am – 7:00pm EST

More contact details

Summary of Lifetouch Photography Customer Service Calls

7.2K TOTAL
CALLS
05:24 AVG CALL
DURATION
9% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Lifetouch Photography?

Shipping and Delivery Question:

  • “I didn't get my son's pictures that I ordered”
  • “Did not get panoramic picture yet”
  • “Am calling for my son pictures that i never received”

Request for Information Question:

  • “Looking for pictures from graduation”
  • “To talk to a human”
  • “Need information ti order pictures for *** 3rd ****** ******”

Payments and Charges Question:

  • “Make a payment”
  • “Pictures that I paid for and did not receive”
  • “Missing pictures I paided for”

Product/ Service Question:

  • “Senior portrait not access code to view not recieve”
  • “Damaged photos”
  • “Photos on my order are not my child's photos”

Refund Question:

  • “Refund”
  • “Refund for missing pictures”
  • “Refund on pictures”

Account Question:

  • “Code”
  • “Can not create account”
  • “Forgot the code”

Return/ Replace Question:

  • “Incorrect order”
  • “In correct back round”
  • “Change email where order will be sent too”

Activation/ Cancellation Question:

  • “Cancel today's sessions”
  • “Cancel my order”
  • “Cancelled school pictures”

Staff Question:

  • “Customer service”
  • “Customer service.”
  • “Your service is so *** up ***”

Website/ Application Question:

  • “Application”
  • “It's not accepting my order online”
  • “Trouble downloading”

Employment Question:

  • “W2”
  • “Ex employee needing my paystubs”
  • “Employment opportunities in ***”

Cards Question:

  • “Sons card”
  • “Won't accept credit card online”
  • “List ID card”

Other Question:

  • “Dissatisfied with order”
  • “My son is missing some pics in his packet”
  • “Daughter’s name is spelled wrong”

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Frequently Asked Questions

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The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

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PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

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