Contact Lifetouch Photography Customer Service
Lifetouch Photography Phone Numbers and Emails
Toll-Free Number:
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(800) 736-4753
Customer Service:
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(800) 597-6453JCPenney Portrait Photography
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(877) 381-8276Preschool Photography
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(800) 653-3373
Lifetouch Photography Emails:
How to Contact Lifetouch Photography?
Most Popular Number:
| Total calls: 5 681 | Issues resolved: 144 | Last call: Nov 30, 2024 |
Lifetouch Photography Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Lifetouch Photography Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Lifetouch Photography is 8007364753. 83% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 63% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 8 minutes.
Be prepared for the call as Lifetouch Photography may ask you for the following information to identify you as a customer: first and last name, order id or tracking no or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Lifetouch Photography Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Lifetouch Photography is 8007364753. 83% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 63% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 8 minutes.
Be prepared for the call as Lifetouch Photography may ask you for the following information to identify you as a customer: first and last name, order id or tracking no or email.
People call Lifetouch Photography mainly because of request for information, payments and charges.
20% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Lifetouch Photography is accessibility@lifetouch.com. 83% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Lifetouch Photography Website:
Lifetouch Photography Help Center:
Corporate Office Address:
Other Info (opening hours):
Mailing Addresses:
2800 Bridge Parkway
Redwood City, CA 94065
Shutterfly, LLC
Attn: Legal
10 Almaden Blvd., Suite 900
San Jose, CA 95113
Hours:
Monday – Friday: 9:00am – 7:00pm EST
Lifetouch Photography Customer Service Reviews
The customer service is terrible. The management is terrible.
I am unsatisfied with the entire process and the 50 minutes it took on the phone to get the pictures ordered. From the looks of the previous reviews, it will be crap.
How Good is Lifetouch Photography's Customer Service?
Summary of Lifetouch Photography Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Lifetouch Photography?
Shipping and Delivery Question:
- “Never got my package”
- “When will my Lifetouch pictures be delivered? They have been shipped but no arrival date.”
- “Because my 3 packages are soak and wet that I ordered for grandkids I'm not happy who ever delivered them through them on my porch in pouring down rain all the pictures are wet now”
Request for Information Question:
- “Ask a question that”
- “Looking for my pictures”
- “Order status”
Payments and Charges Question:
- “I paid for photos and they didn't send them to me.”
- “Charge on my card and discount that has not been applied on my order”
- “Payment”
Product/ Service Question:
- “I messed up on my order and accidentally ordered all the same digital photos”
- “Complaint”
- “Not sure purchase every connected with picture day”
Refund Question:
- “I made a purchase last year through clearing Limestone School but my son was absent on picture day and never got any money back”
- “Refund on pictures”
- “Refund”
Account Question:
- “The wrong kids proofs came to my email my son and this child have the same name but spelled differently”
- “Ordered image code 4 and received code 1 in school pictures”
- “Issues with code for money off”
Activation/ Cancellation Question:
- “Cancel my order”
- “Cancelled school pictures”
- “Order cancellation”
Return/ Replace Question:
- “Replacement pictures”
- “I need to change the address on an order.”
- “Return”
Staff Question:
- “Customer service”
- “Customer service.”
- “Your service is so *** up ***”
Website/ Application Question:
- “It's not accepting my order online”
- “Trouble downloading”
- “Can't see order online”
Employment Question:
- “W2”
- “Ex employee needing my paystubs”
- “Employment opportunities in Oklahoma”
Cards Question:
- “Sons card”
- “Won't accept credit card online”
- “List ID card”
Other Question:
- “Never got pictures”
- “Pictures”
- “I want to have the picture of my graduation’s son”
Compare Lifetouch Photography Customer Service To
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