Lifetouch Photography - Lifetouch does not stand behind their products
I ordered a 16 x 20 canvas two years ago for my son.It has warped badly (I have a new home).
I contacted Lifetouch and they would not warranty this. I placed an order for my daughter's package and asked if I could included this in the package. I ordered the biggest package for both kids. They would not let me do it.
Then I asked if they would ship the two orders together. They would not and they would not even give me a $10 shipping credit. THEY DID NOTHING FOR THE FAULTY PRODUCT.
I was very understanding about the return policy.I was trying to minimize the replacement cost.
Review about: Lifetouch Photography Photo Canvas.
Reason of review: Bad quality.
Monetary Loss: $100.
Preferred solution: Price reduction.
I didn't like: Replacement policy.