Product: Lifetouch Photography School Photo Service Clear all filters (32 of 32 reviews match)
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My daughter had school portraits taken on 10/13/17. I purchased photos and submitted a check with my order. My daughter came home 2 weeks ago with an empty envelope. Contacted customer service and it was awful, the worst cs I've ever experienced! Rep didn't speak or...
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Lifetouch Photography School Photo Service
#1130788
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For the past three years I have been buying the school pictures from them I used to buy a decent package then this year I went to buy their cheapest package due to finances. Every year I have had issues. I can't even call them on them phone as how pissed off I am. This...
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Anonymous
Mandi

Never had an issue with them until this year.. They have pissed me off royally..

1.1
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Lifetouch Photography School Photo Service
I didn't like
  • No stars this company is the worst
#1129367
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For 8 years now I have been buying fall pictures every year at school. The thing is my daughter has come home every year saying " I don't think they are going to look good caise they positioned me they didn't fix my hair or let me do it ( like put her in front or...
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1.0
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Lifetouch Photography School Photo Service
#1118154
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Lifetouch Photography - Unprofessional photographer!!

#1120015
1.8
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I have 4 children who get pictures, 3 have to do retakes. One child had water spilled on the front of his shirt ( could have waited until it dried) another’s shirt was tucked in on one side and fully untucked on the other side!!! Really!!! The 3rd has one eye half shut!! Their photographer has no idea how to capture a good picture, so disappointed.
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Lifetouch Photography - I want a better company

#1107954
2.0
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4 years in a row i have had problems with my kids school pictures and church pictures. Your customer service is terrible, your 5 emails a day are freaking annoying, and your reps never have answers when i call. I have already waited 6 weeks for my pictures, and now i have to wait 4 more because you lost my order. Next year we might just go private. And seriouslt lower your prices. Its ridiculous.
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Lifetouch Photography - Fraud

#1058382
They took pictures of my kids without us knowing. They sent pictures home and we don't want it. We sent back to the school. They continued to send us a bill for pictures taken without our authorization
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Lifetouch Photography - Awkward poses

#1047858
1.8
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They make my daughter do an awkward pose with her hands on the hips for the spring school photos every time. Do not like. I purchase spring photos no more!!
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I have dealt with this company for school pictures for over 10 years! The last 6 years have been a nightmare! They rush the children and don’t care what the outcome will be on your dime! They don’t pay attention to detail to what you are paying for when it comes to...
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Lifetouch Photography School Photo Service
#1111388
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This review is for the MyLifetouch that services a middle school in Santa Clara California. I was wanting to order school portraits for my son as he entered middle school and this was the only vendor available. My ex-wife and I share custody of my son. After SEVERAL...
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1.1
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Lifetouch Photography School Photo Service
#1095567
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I am truly livid.The incorrect photo was used for my daughters senior picture. Who is the incompitent person responsible for this. How can you do this to someone. After coming to that nasty studio taking the photos picking the photo selection and I specifically asked...
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1.2
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Lifetouch Photography School Photo Service
I didn't like
  • Terrible customer service
  • Customer service
#1045934
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The pictures were not great but they were her school pictures, so we ordered anyway. This spring, they took pictures again and sent me a package. I assumed it was my replacement. It wasn't. It was a package of unsolicited merchandise demanding $44 to keep the pictures...
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1.0
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Lifetouch Photography School Photo Service
#1025051
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I had no choice to get raped by them because it was the only option that my children's school offered. Interestingly enough, Lifetouch aka Pooptouch would not bundle all three of my children's pictures. They milk out every penny they can and force you to do separate...
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1.6
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Lifetouch Photography School Photo Service
I didn't like
  • Being taken advantage of in a ecomony that lacks competition
#984820
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My daughter in daycare was one of the kid among 13 kids and 2 teachers in group picture taken by Life Touch photography.Guess what they left my kid shown alone from the group in the picture like she dint matter. I am absolutely unimpressed with the way they have...
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Anonymous
Anonymous

I agree I received the same service and my child that is a girl was left out and the position she was very inappropriate. This is a very upsetting experience. On top of that t...

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Lifetouch Photography School Photo Service
#981923
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Never use this company, contact your school system and tell them that you will not buy portraits if they use this company. The worst customer service and mix ups of portraits I have ever seen. Wrong PIctures, wrong CD, Takes 7 weeks to ship pictures. Please do not use...
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Lifetouch Photography School Photo Service
#979169
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