Perhaps the title is wrong. The TWO people who I spoke to on more than one occasion had no clue what they were doing. I had to repeat EVERYTHING (language barrier)! I said about three or four times (addresses, phone numbers, my child's name, my name, the school, the...Read more
I didn't like
- No solution was offered
- Having to deal with problems that should not have happened
Lifetouch Photography - Horrible service all around
The photographer needs an assistant. Horrible time management. Nothing would make her move any faster. Parents had to wait over 45 minutes at pick up. We were promised backgrounds and props that were not brought by the photographer. Overall horrible experience
Lifetouch took all the photos for my college graduation. The photos were mediocre at best; the lighting was off and the photos were in desperate need of some photoshop adjustment (based on other reviews I decided not to leave the photoshop adjustment in their hands)....Read more
Lifetouch Photography - Rude Costumer Service
Recently got my senior pictures done, didn’t like them and asked to schedule retakes. The lady was absurdly rude and was very unprofessional.
Lifetouch Photography - Complete disregard for the safety of pre k students
During Pre k class photo, the photographer had students stand in their small chairs to create a back row. When questioned by teachers about the unsafe methods, she was told, we do it all the time”. My 4 yr old son fell off the chair scraping his back and hitting his head on the floor, crying for the class photo. Formal Complaint filed 4 days ago and no response received. So disappointed
My daughter had her school pictures on September 10th. When my daughter came home from school that day she told me the photographer brushed her hair. First her hair was fine and straight no need to mess with. Second who are you to brush my daughter's hair which is past...Read more
Lifetouch Photography - Rude photographers
They made my son pose like a stick person, just as they have the past 4 years. When i picked him up from school, he was in tears. Unexceptable!!! I wish our school would hire a different company. Lifetouch is terrible!!!!!!!!!!
Lifetouch Photography - Unhappy parent
Ive been dealing with this company fo 20 years and have never been satisfied. They never let your child change up a pose, not even alittle bit. To make the photographers life easier i guess.I have years of yhe same pose!
Lifetouch Photography - The worst pictures
And be carefull with payment. When you owe some money , rigth away send you to credit adjuster. And you will be charged twice. They do not know how to work with children. If you call them , they will not help you. I am so sad.
Order Details Customer:Kenny Mohammed Order:131762 Web Access Code:116P0692510b213a7 Session Date:08/06/2018 Studio ID:P692 I took pictures at a JCPenny store for a job application. I never got the prints, I called Life Touch and they promised to send me a refund, that...Read more
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