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The photographer that took pictures at the Cambridge Academy daycare in Plano, TX used a Christmas tree background with wrapped gift boxes on the floor. The pictures were taken with no regard to the placment of the props, so it appears my son has a shart object coming out of his shoulder.

The photos were off-centered and completely unprofessional. Many other parents at this daycare were unimpressed. I called customer service and spoke to Barb Cole. She agreed to crop the photos and give me 50% off my order.

When I attempted to place my order (for the most expensive package) it would not accept the offer code given to me.

I emailed Barb several times thereafter, but she would not respond. I don't know how this place stays in business.

Product or Service Mentioned: Lifetouch Photography Photo.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

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