Orrville, Ohio
Not resolved
1.5
Details
Customer service
Product or Service Quality
0 comments

again this year they printed the wrong picture for my son.this happened a couple of years ago.

he got a purple background which was not what we chose. This year the photographer took two pictures of him. one was what he wanted and the other was not...he was told they would print the one he wanted unless it totally didn't turn out. after the picture they said the one he wanted looked great.

yet when he came home, the one they printed was the other one. not sure why they can't keep ordered straight. the number on the package to call is not working.

we emailed the email address for customer service and it came back as undeliverable.how does this company stay in business?

Reviewer is in unhappy mood. This person stated that there is a room for improvement of terrible customer service. Please immediately contact the author of this review to discuss problem with delivery of lifetouch photography photo printing. Lifetouch Photography needs to have the product delivered according to poster's claims.

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